MahaMane Smooth & Shine Hair Oil: Tame Frizz, Add Intense Shine & Heat Protection Up to 450¡F - Vegan & Cruelty-Free

Return & Refund Policy

Last updated: August 7, 2026

We want you to be happy with your purchase. If you are not completely satisfied with your order, please review the policy below.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, the item must:

- Be unused and in its original condition

- Be returned with its original packaging, when applicable

- Not show signs of damage, wear, or alteration

- Include proof of purchase or your order number

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return, including:

- Used beauty or cosmetic products

- Opened or used personal-care products

- Customized or personalized items

- Items marked as final sale

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include your order number and clear photos of the item and packaging so we can review the issue and help resolve it.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow your payment provider additional time to process the refund and make the funds available in your account.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

We recommend using a trackable shipping service when returning an item, as we cannot guarantee that we will receive a return that is lost in transit.

Exchanges

We may offer exchanges depending on product availability. Please contact us before sending an item back to request an exchange.

How to Start a Return

To request a return, please contact our customer service team with:

- Your order number

- The item(s) you would like to return

- The reason for the return

- Photos, if the item is damaged or defective

We will provide you with the next steps for completing your return.

Contact: solmoissanite@gmail.com

We reserve the right to refuse returns that do not meet the requirements of this policy.